MeshMesh from Salesforce
Marketing Cloud · Marketing Cloud Next

Diagnose Marketing Cloud Next Errors

Find out why Marketing Cloud Next shows missing data, renders content wrong or fails to send, and fix the cause or hand back a clear next step.

62 tasks
Method

How MeshMesh does it

  1. Searches documentation for the error the user describes, and asks the user to confirm the error or give more detail when it cannot see the original issue.
  2. Checks the content and data behind a symptom, such as CMS content and data graphs.
  3. Traces an error to a missing setup step, such as an email channel with no Omni-Channel routing behind a "conversations aren't enabled" error.
  4. Hands the Setup steps to the user when browser access is blocked.

Next: Diagnose Marketing Email Editor Errors.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.

Features
Marketing Cloud Next

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