Agentforce · Agent Builder40 tasks
Diagnose Agentforce Planner Configuration
Find out why an Agentforce agent does not run as set up, usually a planner, topic or action record that is not linked where it should be, and repair that wiring so the agent works again.
Method
How MeshMesh does it
- Traces the runtime or commit error to the planner wiring. In one case a Slack agent failed with a generic error because of cross-plugin contamination in the planner. In another, a version commit error came from a redundant function junction record, auto-created when a Data Library was connected through the UI.
- Cleans the planner bundle so it stands alone, removes a duplicate action definition, updates the BotVersion role through a metadata deploy, then redeploys and reactivates the agent.
- Deletes redundant junction and orphan instruction records, reactivates the agent and confirms that grounding and topics still work.
- When Tooling API patches do not reach the published version and redeploying creates empty planners, writes a prompt document so the edits can be made by hand in the UI.
For failures inside a single action, see Diagnose Agentforce Action Failures.
Products
Products and features it works with
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Features