Agentforce · Agent Builder

Configure Standard Agentforce Agents

The user gets a prebuilt Agentforce agent, such as an admissions, engagement or segmentation agent, created from its template, activated and sometimes extended with custom actions.

39 tasks
Method

How MeshMesh does it

  1. Checks licenses, permission sets and setup pages to confirm the template is available.
  2. Creates the agent from its standard template, such as the Education Cloud admissions agents or an Industries Customer Engagement template.
  3. Activates the agent. In one case it also activated the default Agentforce agent to fix a panel error.
  4. Extends the agent with Apex and flow actions, search and routing fixes, and fixes permissions as needed.
  5. Walks the user through Agent Builder and checks the metadata behind the agent.

Testing the agent is often left to the user. See Test Agentforce Agents.

Products

Products and features it works with

Bars show how many of this capability's tasks touched each product.