Solution Engineering

Build Branded Customer Reports

The user gets a customer-ready, on-brand document, usually an HTML report or PDF guide with screenshots, that summarizes how an org, a campaign setup or a product area is configured.

57 tasks
Method

How MeshMesh does it

  1. Explores the org to find what the report should cover.
  2. Captures screenshots from a live org. When pages come out blank because the default list view is Recently Viewed, it re-captures them with the "All" list view.
  3. Builds the branded document as HTML with the screenshots embedded, and updates it when images change.
  4. Where the source is existing material rather than an org, such as session extracts in a GitHub repo, summarizes it into a branded report and pre-filled form entries.
  5. Exports the document to PDF and publishes both the HTML and the PDF.
  6. Refines the deliverables over several rounds of user feedback.